FAQ's
Got a question bubbling up?
Whether it’s about what’s inside the bottle, how to store it, how to order it or the magic of probiotics, you’re in the right place. Scroll on for all the fizzy details 👇
Kombucha
What is kombucha?
Kombucha is a probiotic tea drink, made naturally fizzy through a natural fermentation process that leaves it bubbling with beneficial bacteria, yeasts and microbes. Consider it a fresh alternative to a soft drink, containing less sugar and more gut-loving probiotics.
Does Good Buzz kombucha contain beneficial yeasts and bacteria?
Yes! Fermented by a good-natured colony of live bacteria and yeast, Good Buzz organic BioGro-certified kombucha is fizzing with live cultures to support a healthy digestive system.
How is Good Buzz Kombucha brewed?
Good Buzz Kombucha is fermented traditionally, taking place with a symbiotic culture, (or SCOBY as favourably known) combined in a lightly sweetened tea brew.
Our brewing process spans two weeks, allowing ample time for the bacteria to get cozy with natural sugars, slowly converting them into organic acids. We regularly test our kombucha until it achieves our iconic, fizzy tang.
How much kombucha is too much kombucha? Is there a daily limit?
There’s no hard limit, however we are all different and so are our digestive systems and our unique blend of gut bacteria. It’s best to ease in gently and start with half a bottle, as too much too soon can really get your digestive system ‘moving’.
Does kombucha contain alcohol?
All traditionally brewed kombucha contains a small amount of alcohol due to the natural fermentation process. Good Buzz Kombucha contains no more than 1.15% alcohol by volume, which is the legal limit in NZ for brewed soft drinks sold to all ages. We ensure our brews stay below this limit for the duration of their shelf life.
Does Good Buzz Kombucha need to be kept in the fridge?
Our Kombucha is alive in the bottle and continues to ferment in warmer temperatures, so it’s best kept in the fridge to keep the fizz just right. However, keeping Good Buzz Kombucha out of the fridge will not cause the product to change quickly, so if it does end up out of the fridge for a few days, it’s no problem.
We store the Kombucha in chillers at Good Buzz HQ and recommend storing Good Buzz chilled at home too to ensure you get the best out of your booch!
Is Good Buzz Kombucha dairy free, gluten free and vegan?
Yes, yes and yes. Good Buzz Kombucha is certified as a gluten-free and vegan product.
Is Good Buzz Kombucha pasteurised?
Nope. We like to keep our booch raw so the friendly yeasts and bacteria can thrive.
Ordering
Where can I buy Good Buzz Kombucha?
Our online store stocks the full Good Buzz range.
Our Core Series 328ml and A Series 375ml single serves come in cases of 12 bottles, while the larger Core Series 888ml bottles are packed in cases of 8, and the A Series 1L bottles come in cases of 6 — each large bottle containing around 4 serves.
You’ll also find selected flavours and sizes at health food stores, supermarkets, cafes, bars, restaurants, gyms, and yoga studios across Aotearoa.
Keen to stock Good Buzz? Fill out our wholesale order form here
Can I order on subscription?
Absolutely! And you’ll save 10% plus receive discounts from brands we know you’ll love when you do. Check out our subscription page to learn more.
Shipping & Returns
Where do you ship to?
We ship to all NZ addresses, rural addresses do however incur a rural fee and orders for Waiheke Island, Great Barrier Island & Stewart Island are recommended to seek a drop off point for c collection to avoid extensive courier fees.
We’re always fizzing to get our kombucha to as many people as possible and appreciate your understanding.
How much is shipping?
Standard shipping is charged at a flat rate of $10 per order, while rural delivery is charged at $15 per order.
If your order is over $60, shipping is free! However, rural addresses will still incur a $5 rural surcharge due to higher delivery costs.
If you are needing an order for Waiheke Island, Great Barrier Island or Stewart Island we recommend delivering to your nearest courier drop off point to save, These addresses unfortunately have extensive shipping costs.
We’ve worked hard to keep our rates fair so you can enjoy your Good Buzz without breaking the bank.
Why do we charge rural surcharges, and what are they?
Shipping to rural areas can be a little tricky – and pricey! Rural courier fees for products like ours are significantly higher, so we’ve created a system to keep the costs fair and as appealing as possible for everyone. Here’s how it works:
Orders under $60: Standard non-rural shipping: $10. Rural shipping: $15 (includes a $5 rural surcharge)
Orders over $60: We deduct the standard $10 shipping fee, but a rural surcharge of $5 is applied at checkout.
We want to keep both your wallet and our fizz-loving team happy while ensuring our kombucha gets to you in the freshest condition, no matter where you are.
Do you offer returns?
If there is something wrong with your order or you’d like to return it please get in contact and we’ll help you find the best solution as best we can!
For all order enquiries please call us on 07 543 5126 or email us at orders@goodbuzz.nz
Wholesale
How do I become a stockist?
Please fill out our new customer account form and we’ll be in touch with pricing and ordering details.