FAQ's
Here are the most commonly asked questions.
Kombucha
What is kombucha?
It is sweetened tea combined with a kombucha culture and fermented until enough sugars are converted to organic acids and reach a state of self-preservation. The bacteria and yeast number in the millions by this time and provide a natural source of probiotics.
Are there any known allergies to kombucha?
Kombucha has been available in Western countries for more than 40 years and is generally consumed by most types of people. As with any food product, there may be some people who are allergic to kombucha or certain components of it and it is best to start with a small amount and/or consult a health professional.
I want more than one active subscription. Is that possible?
It certainly is! Have your favourite Good Buzz products delivered to your door when you need them. One week you may need a top-up of small bottles for dad and big bottles for the kids the next. It's that easy and convenient!
Is Good Buzz Kombucha gluten free?
Our kombucha is approved by the Coeliac Society & is certified as a gluten-free product.
Does Good Buzz contain beneficial bacterium and yeast microbes?
Definitely! We brew with a SCOBY (Symbiotic Culture of Bacteria and Yeast).
Do you use anything artificial or use sweeteners such as stevia or erythritol?
No, we don’t. We choose to make and sell only 100% raw kombucha and do not add anything after we ferment to include juices, sugar, or sweeteners. The consumption of non-nutritive sweeteners is also controversial and there is a lot of good reading available on the topic.
Why is Good Buzz Kombucha sold in an amber coloured bottle?
It is packaged in an amber coloured bottle to preserve the contents but also allows for the bottle to be comfortably held in social settings. When individuals choose a Good Buzz because they are driving, or simply ‘opting out’ they are still getting a true brew.
Is Good Buzz Kombucha vegetarian and vegan?
We are approved by the Vegetarian Society and certified both vegetarian and vegan.
Is Good Buzz Kombucha pasteurised?
No way! Only the raw stuff here!
Is there a recommended daily intake, can you drink too much?
There is not a recommended limit, but some people react differently. Our kombucha is not high in acetic acid (vinegar taste), so it can generally be enjoyed at any time. Try half a cup first and wait if you are unsure. Kombucha will definitely get your digestive system ‘moving’.
Is this product 100% kombucha?
Yes! Surprisingly there are some brands that give the impression they are 100% kombucha but they definitely are not. We do not add anything after we ferment the brew.
Does kombucha contain alcohol?
All kombucha contains a small amount of alcohol due to the fermentation process and over that time most is converted to organic acids. In NZ the limit for a brewed soft drink available for sale to all ages is 1.15% ABV and we ensure that our kombucha does not go over that limit for the shelf life of the product.
Do you add carbonation?
Yes, but it's a team effort. Because we add carbonation at the time of bottling not only does it mean our brew is consistently fizzy but it means we can ferment for longer and get residual sugars as low as possible. We also filter out much of the yeast, which can be responsible for alcohol forming in the bottle.
After about 3 days in the bottle natural carbonation forms as well and can start making the caps hard to open. We recommend wrapping a rubber-band around the cap to assist.
Ordering
Where can I buy Good Buzz Kombucha?
Health Food shops, whole food markets, supermarkets, cafes, bars and restaurants, gyms and yoga studios, check out our stockist location here.
Where do you ship?
All throughout NZ excluding Stewart and Waiheke Islands.
Should I chill the kombucha when I receive it?
Our Kombucha is alive in the bottle and continues to ferment, this means it needs to remain refrigerated to get the best out of it. In saying that, keeping Good Buzz Kombucha out of the fridge will not cause the product to go bad. If there are a few days out of the fridge while we get it to you, it shouldn't be an issue. We store the Kombucha in chillers at Good Buzz HQ and recommend storing Good Buzz chilled at home too to ensure you get the best out of your booch.
How much does shipping cost?
Shipping is free.
Do you ship outside of New Zealand like Australia?
No, not at the moment.
Do you have bulk discounts?
We have discounts on subscriptions but reserve wholesale pricing for our retail customers.
Sponsorships
Can you sponsor me?
Perhaps! We look at potential sponsorships on a case-by-case basis and can talk to you about the possibilities.
I’m having an event or fundraiser and would like to include Good Buzz Kombucha. Can you provide drinks?
Most likely! We look at each request individually but we are very supportive of organisations and communities. Please fill in this form.
Can you pay me to be a brand ambassador?
We don’t pay any ambassadors but we love to support with our kombucha and fit you out with merch.
Wholesale
How do I become a stockist?
Email us at info@goodbuzz.nz and please let us know about your store.
Do you have distribution around all of New Zealand?
Yes, we have a full chilled distribution service.
Can you supply our store with a fridge?
Maybe! If this is a possibility you will be required to carry an entire range of products. Get in touch.
Do you offer bulk discounts?
Definitely! Please get in touch about our current deals.
WHOLESALE How do I become a stockist? Do you have distribution around all of New Zealand? Can you supply our store with a fridge? Do you offer bulk discounts? Definitely! Please get in touch about our current deals. Can I get samples?
Of course! Just send us an email to info@goodbuzz.nz
Do you have Point of Sale material?
Definitely! We have posters, table talkers, fridge stickers, as well as opportunities to install fridge signage.
Can I get a kegerator (for free)?
Most likely, yes! Contact us for more information.
Can I get some in-store tastings?
Yes, please get in touch to organise.