FAQ's
Got a question bubbling up?
Whether it’s about what’s inside the bottle, how to store it, how to order it or the magic of probiotics, you’re in the right place. Scroll on for all the fizzy details 👇
Good Buzz booch.
What is kombucha?
Kombucha is a probiotic tea drink, made naturally fizzy through a natural fermentation process that leaves it bubbling with beneficial bacteria, yeasts and microbes. Consider it a fresh alternative to a soft drink, containing less sugar and more gut-loving probiotics.
How is Good Buzz Kombucha brewed?
We brew the traditional way with the best ingredients.
- Organic tea.
- Organic raw cane sugar.
- Natural fruits and native herbs.
Our tea is brewed in NZ spring water, then set aside with our live culture.
Over 12–14 days, our SCOBY ferments the tea. During this time, the culture consumes much of the sugar, develops the flavour profile that makes kombucha unique and creates the naturally occurring probiotics and organic acids that fermented foods are known for.
We add CO₂ at the end of the process to ensure consistent carbonation in every bottle.
We do not pasteurise which means the culture remains alive in the bottle.
What makes Good Buzz different?
Over time, kombucha has become more commercialised. Some brands have adjusted their processes so products can sit unrefrigerated or claim to be sugar free.
At Good Buzz, we are proud to say we stay true to the traditional brew.
Good Buzz
• Certified organic through BioGro
• Brewed with NZ spring water
• Made with real fruit and native herbs
• Traditionally fermented
• Raw and unpasteurised (alive in the bottle)
• No artificial or highly processed sweeteners
Some other products may:
• Use filtered tap water
• Add artificial sweetenersAdd probiotics back in
• Pasteurise
• Alter or shortcut fermentation processes
Like anything on the shelf, do your research and checking labels to find what best suits your buzz.
Does Good Buzz Kombucha need to be kept in the fridge?
Yes! Our Kombucha is alive in the bottle and continues to ferment in warmer temperatures, so it’s best kept in the fridge to maintain quality and consistency.
We store the Kombucha in chillers at Good Buzz HQ and recommend storing Good Buzz chilled at home too to ensure you get the best out of your booch!
Why does Good Buzz contain sugar?
We brew traditionally, and sugar is an essential part of that process.
Certified organic raw cane sugar is added to feed our culture during fermentation. Over 12–14 days, our SCOBY consumes much of the sugar, transforming it and creating the naturally occurring compounds fermented foods and drinks are known for, including live cultures, organic acids and polyphenols.
What remains is residual sugar, which supports balance and taste in the final product. Across our range, most flavours sit between approximately 2.6g–3.8g per 100ml once bottled.
We do not produce a sugar free kombucha, and never will. Removing sugar entirely would mean changing the traditional fermentation process and the nature and benefits of the brew.
And we do not and will not use artificial or highly processed sweeteners. Ever.
If you’re keeping an eye on sugar intake, opt for one of our larger bottles and enjoy a smaller portion, same brew, just the amount that works for you.
Is Good Buzz Kombucha pasteurised?
Nope. We like to keep our booch alive and raw so the friendly yeasts and bacteria can thrive. This is why you will only ever find us in the fridge in stores and not on the shelves.
How much kombucha is too much kombucha? Is there a daily limit?
There’s no hard limit, however we are all different and so are our digestive systems and our unique blend of gut bacteria. It’s best to ease in gently and start with half a bottle, as too much too soon can really get your digestive system ‘moving’.
Does Good Buzz Kombucha contain alcohol?
Traditional fermentation naturally produces trace amounts of alcohol.
Yes, Good Buzz contains a small residual amount as a result of this process. All of our products remain within New Zealand legal limits for non alcoholic beverages.
Securing the good stuff.
Where can I buy Good Buzz Kombucha?
Our online store stocks the full Good Buzz range.
Our Core Series 328ml and A Series 375ml single serves come in cases of 12 bottles, while the larger Core Series 888ml bottles are packed in cases of 8, and the A Series 1L bottles come in cases of 6 — each large bottle containing around 4 serves.
You’ll also find selected flavours and sizes at health food stores, supermarkets, cafes, bars, restaurants, gyms and yoga studios across Aotearoa.
Keen to stock Good Buzz? Fill out our wholesale order form here
Can I order on subscription?
Absolutely! And you’ll save 10% plus receive discounts from brands we know you’ll love when you do. Check out our subscription page to learn more.
Shipping & Returns
Where do you ship to?
We ship to all NZ addresses, rural addresses do however incur a rural fee and orders for Waiheke Island, Great Barrier Island & Stewart Island are recommended to seek a drop off point for c collection to avoid extensive courier fees.
We’re always fizzing to get our kombucha to as many people as possible and appreciate your understanding.
How much is shipping?
Standard shipping is charged at a flat rate of $10 per order, while rural delivery is charged at $15 per order.
If your order is over $60, shipping is free! However, rural addresses will still incur a $5 rural surcharge due to higher delivery costs.
If you are needing an order for Waiheke Island, Great Barrier Island or Stewart Island we recommend delivering to your nearest courier drop off point to save, These addresses unfortunately have extensive shipping costs.
We’ve worked hard to keep our rates fair so you can enjoy your Good Buzz without breaking the bank.
Why do we charge rural surcharges, and what are they?
Shipping to rural areas can be a little tricky – and pricey! Rural courier fees for products like ours are significantly higher, so we’ve created a system to keep the costs fair and as appealing as possible for everyone. Here’s how it works:
Orders under $60: Standard non-rural shipping: $10. Rural shipping: $15 (includes a $5 rural surcharge)
Orders over $60: We deduct the standard $10 shipping fee, but a rural surcharge of $5 is applied at checkout.
We want to keep both your wallet and our fizz-loving team happy while ensuring our kombucha gets to you in the freshest condition, no matter where you are.
Do you offer returns?
If there is something wrong with your order or you’d like to return it please get in contact and we’ll help you find the best solution as best we can!
For all order enquiries please call us on 07 543 5126 or email us at orders@goodbuzz.nz
Wholesale
How do I become a stockist?
Please fill out our new customer account form and we’ll be in touch with pricing and ordering details.